Cancellation

No doubt you are looking forward to your holiday in the mountains! Unfortunately something unexpected might happen before you set off. In case of a cancellation, the AGBH (General Terms and Conditions for the Hotel Industry) apply to our establishment.

This means, in case of a cancellation:

  • You may cancel your booking without cancellation fee up to 3 months before the arrival date.
  • From 3 months up to 1 month before the arrival date, the cancellation fee is 40% of the total agreed price.
  • From 1 month up to 1 week before the arrival date, the cancellation fee is 70% of the total agreed price.
  • Within the last week preceding the arrival date., the cancellation fee is 90% of the total agreed price.

To avoid unnecessary expenses in case of a cancellation, we recommend you to take a cancellation insurance, for example via the Europäische Reiseversicherung.

We would like to ask you to inform us as soon as possible in case of a cancellation. It would be a pity when a room is empty while other guests would have liked to come.

Europäische Reiseversicherung

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